The induced changes are permanent
 Intervention in the employees work environment
 Communication around the need to change
Set objectives, give the right information and communicate
Simple coherent and understandable speech
 Know-how and knowledge transfer
 Employees integration all along the process
 Identification of the fears and resistance of the employees
Adequate answers to employees reps and labor unions
 Results evaluation in a continuous process
 Accompaniment of the changes step by stepe
Change according to proven methods